Our mission is straightforward: delivering not just a world-class service, but simply the service that better fits what they really need. We are a one stop shop: we take care of the turn-key solution, starting from hardware provisioning and installation up to 24/7 customer support. We have been in the industry since more than 20 years. We know what the client wants and we are committed to operate the best Maritime VSAT solutions to Super Yachts. We want to be your long term partner.
HOW WE DO IT
How is this service built? We believe three simple adjectives must describe it:
OUTSTANDING: if you want to put together a world-class service you need to mix properly just the best ingredients. We operate from one of the most reliable teleport around, Leuk in Switzerland, we buy space capacity just from the main operators, Eutelsat, Intelsat, SES and Telesat. So on top of our iDirect VSAT transport layer, we manage security through Paloalto networks firewalls, the industry’s recognized benchmark.
TAILOR MADE: A super yacht Owner do not select “on the shelf products”. We have a complete control over the service platform we will be able to deliver the service according to the Clients. You don’t need to submit a long term commitment: you switch the service on just when you really need it, for one year, one month, one week or one day. This turns out in a flexible criteria where our capacity can be modulated according to the actual vessel usage like in the example below.
TRUSTED: you need a service you can trust, anytime and anywhere. But a technical problem might happen even in the best families. This is where support plays a crucial role: we commit on giving you the most professional support you can get with a reference Service Level Agreement in the industry.